The personal data associated with this website are processed in accordance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and the free movement of such data, Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, and other applicable data protection legislation.
Who is the Data Controller?
The data controller is ASENJO-MONTENEGRO VIGO SOLUCIONES, S.L., with NIF B27708866, Gran Vía 149, Vigo (Pontevedra), Spain; telephone 986133990; and contact email admin@amvsoluciones.com.
What is the Purpose and Legal Basis for Processing Your Data, and How Long Will It Be Retained?
- Data of Individuals Who Contact Us via the Web Form and Other Means:
We process your data to manage your requests for information, inquiries, and/or questions. We are entitled to process your data for this purpose based on our legitimate interest in addressing communications necessary to carry out our activities, and your data will be retained as long as this interest exists. - Data of Individuals Who Submit a Suggestion or Complaint:
We process your data to manage your suggestions or complaints. We are entitled to process your data based on our legitimate interest in continuously evaluating and improving our services or in handling and resolving your complaint. Your data will be retained for as long as necessary to achieve the stated purpose and, once blocked, for the maximum limitation period provided by applicable law. - Data of Individuals Who Request a Demo:
We process your data to manage the issuance of the requested demo and your relationship as a prospective client. We are entitled to process your data for this purpose because there is a pre-contractual relationship and a legitimate interest in formalizing it. Your data will be retained for as long as necessary to achieve the stated purpose.
Is It Mandatory for You to Provide Your Data?
For individuals requesting a demo, the provision of data is necessary to formalize the relationship; without such data, the demo cannot be provided.
To Whom Will Your Data Be Disclosed?
- Data of Individuals Who Contact Us via the Form, Request a Demo, or Submit a Suggestion:
Your data will not be disclosed to third parties. They will only be communicated to our data processors when necessary for the proper provision of the contracted services. - Data of Individuals Who Submit a Complaint:
a) These data will be communicated to insurance and reinsurance companies, insurance brokers, lawyers, legal representatives, courts, and tribunals as necessary for the collection/payment of indemnities or for handling, exercising, or defending claims.
b) They will also be communicated to our data processors when necessary for the proper provision of the contracted services.
Will Your Data Be Transferred to Third Countries?
No international data transfers will be carried out.
What Are Your Rights When You Provide Us with Your Data?
- Access: The right to obtain confirmation as to whether we are processing your personal data, namely which data are processed, for what purpose, the duration of retention, the source of the data, and whether they have been or will be disclosed to a third party.
- Rectification: The right to request the correction of inaccurate data and the completion of incomplete personal data.
- Erasure: The right to request the deletion of personal data when they are inadequate, excessive, or no longer necessary for the purposes for which they were collected, including the right to be forgotten.
- Objection: The right to object, under certain circumstances, to the processing of your personal data or to request that processing be ceased.
- Restriction of Processing: The right to request, under legally established circumstances, that your data be processed only for storage purposes.
- Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller, provided it is technically feasible.
Where Can You Exercise Your Rights?
The exercise of rights must be made in writing by addressing Calle Gran Vía, 149, 36204, Vigo (Pontevedra), Spain, or by email at admin@amvsoluciones.com. ASENJO-MONTENEGRO VIGO SOLUCIONES, S.L. provides templates for exercising these rights, which can be obtained at the address or via the email mentioned above. For more information, please visit www.aepd.es.
Do You Have the Right to File a Complaint with the Supervisory Authority?
If your rights have not been respected, you may file a complaint by writing to the Spanish Data Protection Agency located at Calle Jorge Juan, 6, 28001 Madrid, or by using the electronic headquarters at https://sedeagpd.gob. In either case, you must include the relevant documentation.
What Is Our Cookie Policy?
A cookie is a file sent with the purpose of requesting permission to be stored on your computer. Upon acceptance, the cookie is created and serves to collect information regarding web traffic and facilitates future visits to a frequently visited website. Another function of cookies is that they allow websites to recognize you individually, thereby providing you with the best personalized service.
Our website uses cookies to identify which pages are visited and their frequency. This information is used solely for statistical analysis and is permanently deleted thereafter. You can delete cookies from your computer at any time. However, cookies help provide a better service on websites; they do not provide access to information on your computer or about you unless you voluntarily provide it. You may accept or decline the use of cookies; however, most browsers automatically accept cookies to improve the web experience. You may also change your computer settings to decline cookies. If you decline cookies, it is possible that you may not be able to use some of our services.
